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Terms & Conditions

- As a Z Fitness client, you are entitled to instruction with a qualified Personal Trainer.


- Sessions will run for the duration of 45-60 minutes, which will include a warm-up, main workout and post-workout cool down, unless otherwise arranged by your Personal Trainer.


- Every possible effort is made to deliver classes and services on time as advertised. However, the schedule is subject to change or cancellation without notice. Z Fitness is not liable to refund, transfer or offer compensation of any kind for classes that are late, changed or canceled for any reason.


- All purchases are final. Z Fitness does not offer refunds on services or products for change of mind, user error, injury, illness, change of address or any other reason. All purchases, investments, gifts, etc. are non-refundable, unless otherwise stated. 


- You understand Z Fitness has the right and the authority to terminate the program at any time, without a refund, if you do not follow the program or fail to conduct yourself in an appropriate manner.


- Z Fitness reserves the right to refuse entry.


- It is your responsibility to advise us of any changes to your health status that may alter your ability to perform your prescribed exercise program. You are advised to not attend a Bootcamp session if suffering from any infections or contagious illness, disease or other ailment or whilst suffering from any physical ailment such as open cuts or sores or minor infections where there is a risk, however small, to your trainer/s and other members and guests. We reserve the right to cancel or discontinue a session if we feel that starting or continuing the session may be detrimental to your health, safety, comfort or physical condition.


- You must notify us of any pre-existing medical condition or injury. We are not trained medical professionals. Before you undertake any vigorous exercise program, you should consult your doctor. If you believe there is any risk to your health from doing any of our exercises, you must notify us immediately.


- You agree to turn up to sessions five (5) minutes before scheduled commencing times to receive a debriefing as well as warm-up. Each training session will last for 45-60 minutes. You agree to dress in appropriate workout clothing during all sessions, including but not limited to training shoes, tracksuit pants, and a t-shirt. Ensure you bring a water bottle and towel. Make sure you have eaten within two (2) hours of your training sessions and are well hydrated. Training on an empty stomach, with low blood sugar or in a dehydrated state will not allow you to perform at your best. Equally, eating a large or heavy meal just prior to your session should also be avoided.


- You understand that any delays to the start of a scheduled session will not be a cause of extended services beyond the remainder of the scheduled time. You will not expect or request your trainer to run overtime.


- All sessions must be booked in via our website, text message or phone call in order to attend. You can book up to 1 hour prior to the session commencement.


- Class Cancellations must be made via a text message or phone call up to 6 hours prior to the booked session without penalty. Cancellations will not be accepted via our website chat or email. Please late cancel if you are unable to attend a class to make your place available to others.


- Z Fitness is not responsible for the safekeeping of your belongings.


- Session times/locations may be modified (or) canceled on public holidays.


- You understand that during any training session provided by us, there is a possibility you may suffer an injury or illness as a result of participation in the agreed physical activity program and that Z Fitness is not liable for any injuries or medical conditions caused by our training session or fitness program.


- In attending classes at Z Fitness, you agree that neither you, your heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against Z Fitness or its members for any personal injury, property damage/loss, refunds or wrongful death, whether caused by negligence or otherwise.


- Fees may increase from time to time to reflect increases in costs.

- By attending your class you understand and accept all Z Fitness´s Terms & Conditions.


- Z Fitness acknowledges and respects the privacy of its members. We will securely and confidentially maintain all personal, medical and training information and individual training logs pertaining to you and will not disclose your information to any third party in any circumstance except where required by Federal or State laws. You will receive communications from Z Fitness from time to time updating you on items relating to Personal Training programs, our memberships or promotions. Z Fitness uses a range of mediums to communicate with members including, but not restricted to, direct mail, email, SMS and telephone.


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